Refund Policy | CourseTech.Online
Overview
At CourseTech.Online, we are committed to providing an enriching and seamless learning experience. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below.
Eligibility for Refunds
Refund requests will be considered under the following conditions:
- Course Not As Described: If the course content significantly differs from the description provided on CourseTech.Online.
- Technical Issues: If you experience technical problems that prevent access to the course content and our support team is unable to resolve them.
- Duplicate Purchase: If you accidentally purchase the same course multiple times.
Non-Refundable Circumstances
Refunds will not be granted in the following cases:
- Change of Mind: Refunds will not be provided if you simply change your mind about taking a course.
- Completed Courses: If you have completed more than 25% of the course content.
- Discounted Courses: Courses purchased during promotions or with discount codes may not be eligible for refunds unless explicitly stated otherwise.
Refund Request Process
To request a refund, please follow these steps:
- Contact Support: Email our support team at support@coursetech.online with your order number, course name, and reason for the refund request.
- Review Period: Our team will review your request within 5 business days.
- Refund Decision: If approved, your refund will be processed, and a credit will be applied to your original payment method within 10 business days.
Additional Information
- Partial Refunds: In certain cases, partial refunds may be granted at our discretion.
- Third-Party Payment Processors: If you purchased through a third-party payment processor, their refund policies may apply.
Changes to this Policy
CourseTech.Online reserves the right to modify this refund policy at any time. Updates will be posted on this page with the effective date.
Effective Date: 01/04/2025
If you have any questions, please contact our support team at support@coursetech.online.
